From the links:
- http://online.wsj.com/article/SB10001424052702303753904577452330484680636.html
- http://idiva.com/photogallery-work-life/7-ways-to-handle-criticism-at-work/11587/9
- Take time to really listen
- Ask questions
- Don't get defensive
- Stay calm
- Determine if it is accurate
- Address the problem(s)
- Do a post mortem of the situation (after-analysis)
- Decide on ways to improve self
- Avoid sulking or bitching
- Avoid blaming someone else
- Ignore destructive criticism
Do read the complete articles from the links above. Good stuff...

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