Focus on the following 4 key areas of performance:
- Customer reach
 - Operational agility
 - Cost competitiveness and
 - Stakeholder confidence
 
- Are more outward-looking and focused on the market
 - Respond smartly to change but, more importantly, respond speedily
 - Understand what drives cost and what drives value
 - Engage more with stakeholders and unleash their talent
 

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